Yes, Royal Step Computer Solutions provides professional iPhone repair services in Dubai and across the UAE. We repair screen damage, battery problems, charging faults, camera issues, water damage and other hardware or software problems.
Our iPhone repair prices start from AED 149, depending on the model, fault and replacement parts required. We provide a free diagnostic and a quote before starting any repair.
Yes, we provide iPhone screen replacement for various models, including iPhone 11, 12, 13, 14, 15, 16 and newer models. We explain the available screen options and confirm the price before proceeding.
Yes, we replace faulty or degraded iPhone batteries. If your battery drains quickly, your phone shuts down unexpectedly or battery health has declined, our technicians can diagnose the issue and recommend a suitable replacement.
Many common repairs, including screen and battery replacements, can be completed on the same day. Repair time depends on the iPhone model, fault complexity and parts availability. We will confirm the estimated turnaround after diagnosis.
Yes, we diagnose iPhone charging problems, including damaged charging ports, loose connections, charging cable issues and internal power faults. We identify the cause before recommending a repair.
Yes, we assess iPhones affected by water or other liquids. Repair may involve internal cleaning, corrosion treatment and component-level repairs. Recovery is not guaranteed, and we explain the findings and repair options after inspection.
Yes, we diagnose and repair front and rear camera faults, damaged camera lenses, speaker problems, microphone issues and related hardware faults, depending on the model and parts availability.
Yes, we diagnose Face ID, sensor, button and other hardware issues. Some faults require specialist diagnostics or component-level repair, and successful repair depends on the underlying cause and device condition
We service a wide range of iPhone models, from older devices to newer generations, including standard, Plus, Pro and Pro Max models. Contact us with your exact model to confirm repair options and parts availability.
Yes, Royal Step offers free iPhone diagnosis with no obligation to proceed with the repair. We explain the identified problem and provide a quote before carrying out any chargeable work.
Yes, our iPhone repairs come with a 90-day service warranty, subject to the applicable warranty terms. Coverage applies to the repair performed and eligible parts or workmanship. Accidental damage and new liquid damage may be excluded.
We respect your privacy and aim to keep your personal data secure. We do not access personal files unless necessary for an agreed diagnostic or test, and we request your permission when access is required. We recommend backing up your iPhone before repair whenever possible.
Yes, we offer free pickup and drop-off across all seven emirates, subject to service arrangements and location confirmation. Contact us to schedule collection and confirm the expected delivery time.
Yes, you can arrange a pickup through Royal Step. We collect your device, diagnose the fault, share the quotation for approval and return your iPhone after the agreed repair is completed.
Yes, you can arrange a pickup through Royal Step. We collect your device, diagnose the fault, share the quotation for approval and return your iPhone after the agreed repair is completed.
Yes, we diagnose iPhones that are stuck on the Apple logo, display a black screen, freeze during startup or fail to turn on. The cause may be software-related, battery-related or a hardware fault.
Yes, we diagnose unresponsive touchscreens, display lines, flickering, black spots and cracked displays. Depending on the cause, the solution may involve a screen replacement or another hardware repair.
You can book through our website at https://royalstepme.com/service/iphone-repair or contact our team by phone or WhatsApp. Share your iPhone model and the issue you are experiencing so we can arrange a diagnosis and provide a quotation.
Yes, Royal Step Computer Solutions provides professional MacBook repair services in Dubai and across the UAE. We repair MacBook Air and MacBook Pro devices, including hardware faults, software problems, screen damage, battery issues and motherboard faults.
MacBook repair prices start from AED 249, depending on the model, fault and replacement parts required. We provide a free diagnosis and a quotation before starting any repair, so you can approve the cost in advance.
Yes, we repair a wide range of MacBook Air and MacBook Pro models, including Intel-based and Apple silicon models. Contact us with your model number to confirm the available repair options and parts.
Yes, we provide MacBook screen repair and replacement for cracked displays, flickering screens, black screens, display lines and other screen problems. Our technicians inspect the device and explain the available replacement options and costs before proceeding.
Yes, we replace MacBook batteries that drain quickly, fail to charge properly or no longer hold sufficient power. We inspect the battery and charging system to identify the problem and recommend a suitable replacement.
Yes, we diagnose MacBook motherboard and logic board faults, including power failures, short circuits and component-level issues. Depending on the damage, our technicians may recommend component-level repair or board replacement.
Yes, we inspect MacBooks affected by water, coffee or other liquid spills. Depending on the damage, repair may involve internal cleaning, corrosion treatment or component-level repair. Data recovery and successful repair cannot be guaranteed until the device has been assessed.
Many common MacBook repairs can be completed on the same day, subject to parts availability and the nature of the fault. Complex motherboard repairs and data recovery may take 2–5 working days or longer. We provide an estimated turnaround after diagnosis.
Yes, Royal Step offers free MacBook diagnosis with no obligation to proceed with the repair. We inspect your device, explain the identified problem and provide a quotation before starting chargeable work.
Yes, we diagnose MacBooks that do not power on, show a black screen, restart repeatedly or become stuck during startup. The cause may involve the battery, charger, power circuit, logic board or software.
Yes, we diagnose MacBook overheating, noisy fans and performance issues. Depending on the findings, the solution may include internal cleaning, cooling-system maintenance, fan replacement or software troubleshooting.
Yes, we diagnose and repair unresponsive keys, keyboard faults, trackpad problems and related hardware issues. We recommend the appropriate repair after checking the device and confirming parts availability.
We can assess your MacBook for suitable storage upgrades, software optimisation and other performance improvements. Upgrade options depend on your model, as many newer MacBooks have integrated or non-upgradeable storage and memory.
Yes, we assess MacBooks with failed storage, startup problems or inaccessible files to determine whether data recovery is possible. Recovery depends on the fault and storage condition. We recommend avoiding repeated startup attempts if important data may be at risk.
Yes, Royal Step offers free pickup and drop-off across all seven emirates, subject to service arrangements and location confirmation. Contact our team or book online to arrange collection from your home or office.
We respect your privacy and handle your MacBook with care. Our technicians access data only when necessary for an agreed repair or diagnostic and with your permission. We recommend backing up your files before repair whenever possible.
Yes, our repairs are covered by a 90-day service warranty, subject to the applicable warranty terms. The warranty covers eligible parts and workmanship associated with the repair performed. New accidental or liquid damage is not covered.
You can book through our website at https://royalstepme.com/service/macbook-repair or contact Royal Step Computer Solutions by phone or WhatsApp. Share your MacBook model and the problem you are experiencing, and our team will help arrange a diagnosis and quotation.
You can book through our website at https://royalstepme.com/service/macbook-repair or contact Royal Step Computer Solutions by phone or WhatsApp. Share your MacBook model and the problem you are experiencing, and our team will help arrange a diagnosis and quotation.
Yes, Royal Step Computer Solutions provides professional iMac repair services in Dubai and across the UAE. We diagnose and repair display problems, power faults, logic board issues, slow performance, storage failures and other hardware or software problems.
The cost depends on your iMac model, the fault and the parts required. We offer free diagnosis and provide a quotation before starting any chargeable repair, so you can approve the cost in advance.
Yes, we diagnose and repair iMac display problems, including cracked screens, flickering, lines, dead pixels, discoloration and black displays. We confirm the suitable repair or replacement options and pricing after inspection.
Yes, we diagnose iMac logic board faults, including power failures, short circuits, component failures and startup problems. Depending on the damage and model, component-level repair or board replacement may be possible.
Yes, we assess compatible iMac models for SSD upgrades. An SSD can significantly improve startup times, application loading and overall responsiveness, especially on older models using traditional hard drives. Upgrade options depend on your exact iMac model.
Yes, we offer RAM upgrade assessments for compatible iMac models. Additional memory may improve multitasking and performance when running demanding applications. Some newer iMac models have memory that cannot be upgraded after purchase.
Yes, we diagnose slow iMac performance and identify possible causes, such as storage problems, insufficient memory, software issues, overheating or background processes. Depending on the findings, we may recommend an SSD upgrade, compatible RAM upgrade, maintenance or software troubleshooting.
Yes, we diagnose iMacs that do not power on, shut down unexpectedly or fail during startup. Possible causes include the power supply, logic board, internal connections or other hardware faults. We recommend a repair after identifying the cause.
Yes, we diagnose overheating, loud fans and cooling problems. Depending on the condition of the device, the solution may include internal dust removal, cooling-system maintenance, fan replacement or further hardware diagnostics.
Yes, we diagnose graphics-related faults, including visual artifacts, distorted images, display glitches and crashes during graphics-intensive tasks. Repair or replacement options depend on the iMac model and the source of the problem.
Yes, we assess iMacs with failed drives, inaccessible files and other data-loss problems. Recovery depends on the condition of the storage device and the nature of the fault. If your data is important, avoid repeated attempts to start a failing computer and contact us for advice.
Simple repairs and compatible upgrades may be completed on the same day. More complex display or logic board repairs may take several working days, depending on parts availability and the fault. We provide an estimated turnaround after diagnosis.
Yes, we assess a range of older and newer iMac models, including Intel-based iMacs and selected Apple silicon models. Repair and upgrade options depend on the model, parts availability and the condition of the device.
Yes, we can arrange on-site assistance for suitable iMac issues in Dubai, subject to technician availability and the nature of the repair. Complex display, logic board or internal hardware repairs may require workshop service.
Yes, Royal Step offers free pickup and drop-off across all seven emirates, subject to service arrangements and location confirmation. You can book online and arrange collection from your home or office.
Yes, our repairs are covered by a 90-day service warranty, subject to the applicable warranty terms. Coverage applies to eligible parts and workmanship associated with the repair performed. New accidental damage or unrelated faults are not covered.
We respect your privacy and handle your device carefully. Our technicians access personal data only when necessary for an agreed repair or diagnostic and with your permission. We recommend backing up important files before repair whenever possible.
You can book through our website at https://royalstepme.com/service/imac-mac-repair or contact Royal Step Computer Solutions by phone or WhatsApp. Share your iMac model and the problem you are experiencing so we can arrange a diagnosis and provide a quotation.
Most common repairs — phone screens, batteries, laptop keyboards — are completed the same day, often within a few hours. Board-level repairs and data recovery usually take 2–5 working days. You get a time estimate with your quote and email updates at every stage.
Yes — completely free, whether or not you go ahead with the repair. We inspect the device, identify the fault and send you a written quote. You only pay if you approve the repair.
We fit the best available grade for your device and budget, and we are transparent about it: original where available, or premium quality-tested equivalents. Every part is tested before and after installation and covered by our 90-day warranty.
Yes. Technicians access your data only when the repair requires it and only with your permission. We never copy or browse personal files. We still recommend backing up before any repair, as some hardware faults can affect storage.
Yes — across all seven emirates. Book online, choose pickup, and a driver collects your device. After repair we deliver it back, usually the same or next day depending on your location.
It covers the exact repair we performed: the replaced part and our workmanship. If the same fault returns within 90 days, we fix it again for free. New physical or liquid damage is not covered — full details are on our Warranty Policy page.
Card payments online (Visa, Mastercard, Apple Pay via Stripe), secure payment links, bank transfer, or cash/card at the counter. Every order and repair gets a VAT invoice with a scannable QR code you can verify on our website.
Yes. Our annual maintenance contracts (AMC) cover mixed fleets of desktops, laptops, printers and networks with priority on-site response, monthly health checks and discounted parts. Contact us for a tailored quote.
Yes — every booking gets a number like RSB-261234. Enter it on the Track Repair page any time to see the current stage, and we also email you automatically whenever the stage changes.
We evaluate trade-ins case by case on phones and laptops in good condition. Bring your device for a free assessment and we will offer a fair credit toward any purchase or repair.
Our team replies within business hours, usually within the hour.
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